PRIVACY POLICY

📄 Privacy Policy for SMS Campaigns via The Campaign Registry (TCR)

Effective Date: 09/08/2025
Last Updated: 09/08/2025
Business Name: 8th Avenue Pharmacy

1. Overview

This Privacy Policy explains how 8th Avenue Pharmacy collects, uses, and protects the personal information you provide when you opt in to receive SMS messages from us. We are registered with The Campaign Registry (TCR) in compliance with U.S. carrier requirements for A2P 10DLC messaging.

2. Information We Collect

We may collect and process the following information:

Phone Number (required for SMS delivery)
Name (if provided voluntarily)
Message Interaction Data (e.g., delivery status, read status, opt-in/opt-out timestamps)
Device/Carrier Information (e.g., carrier name, country code)

We do not collect or store sensitive personal data (e.g., Social Security numbers, payment information) through our SMS services.

3. How We Use Your Information

Your phone number and related data may be used to:

Send SMS alerts, prescription reminders, refill notifications, or important health updates
Ensure compliance with The Campaign Registry (TCR) and carrier guidelines
Analyze and improve SMS delivery and engagement
Maintain opt-in and opt-out records for legal compliance

4. Consent and Opt-In

We only send SMS messages to users who have provided prior express written consent, in accordance with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

By providing your phone number and opting in (via keyword, web form, or other method), you agree to receive SMS messages from 8th Avenue Pharmacy.

“If you consent to receive conversational, informational, promotional SMS from 8th Avenue Pharmacy, you agree to receive messages related to your purchase or prescription SMS from us. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit Privacy Policy to see our
Privacy Policy and terms and conditions."

5. Opt-Out Policy

You may opt out of receiving SMS messages at any time by replying with:

STOP to unsubscribe
HELP for help or support

We will immediately stop sending messages to your number once an opt-out request is received.

6. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share your phone number and message data with:

SMS gateway providers (e.g., Twilio, Bandwidth)
The Campaign Registry (TCR) and mobile carriers for compliance purposes
Regulatory authorities, if required by law

All third parties are contractually required to protect your information.

ˮNo mobile opt-in or text message consent will be shared with third parties or affiliates
for marketing purposes.ˮ

7. Data Security

We use industry-standard security practices to protect your personal data, including encryption, access controls, and secure infrastructure.

However, SMS is not a fully secure communication channel. Please avoid sharing sensitive information via text.

8. Data Retention

We retain your phone number and related data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Opt-out requests are stored to maintain compliance.

9. Children’s Privacy

Our SMS services are not intended for individuals under the age of 13. We do not knowingly collect information from children.

10. Your Rights

You have the right to:

Access the information we hold about you
Request correction or deletion of your data
Withdraw consent at any time by opting out

To make a data request, please contact us at 8avepharmacy@gmail.com.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted at 8thavepharmacy.com with a new effective date. Your continued use of our SMS services indicates your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or your data, contact:

8th Avenue Pharmacy
Email: 8avepharmacy@gmail.com
Phone: (718) 438-3838
Mailing Address: 5504 8th Avenue, Brooklyn, NY 11220